Frequently asked questions

General questions

I recommend downloading the fact sheet from The Dog's Trust who have a comprehensive list.

Greenfingers Charity are a wonderful charity who create magical spaces and gardens for severely ill children in hospices. I am really proud to donate to this brilliant charity.

In the first year of business we donated over £5k to charity and from now on we're committing to a £10k donation a year to this fabulous charity!

Yes - I have virtual gift vouchers on my shop, but if you would like a physical voucher then let me know and this can be arranged.

Subscriptions

You can cancel the subscription at any time that suits you, as long as a package hasn't already been dispatched. You can also 'skip' a month, or a few months if needed.

Once you add the monthly subscription to your basket you can check out and set up an account. You can manage your subscription via your account. (Please note: you will need to create an account with your own password which will then sync to your subscription, as long as you use the same email address). If you have any trouble at all then just drop me a message and I can help.

Delivery

The flower seed products are sent in letterbox-friendly packaging, so will be posted through your letterbox.

Bulbs, bare roots, plants & accessories will be sent in larger cardboard boxes where appropriate. Please ensure you open up the boxes of live plants when they arrive so you can look after your plants in the best way.

All products are processed within 1-5 business days (unless a pre order) and have free P&P, 2nd Class Royal Mail within the UK on orders over £25.

I do not ship Internationally at present.(I wish I could, but the Phytosanitary certificate required makes it cost prohibitive right now)

Trade

I do indeed, and would love to hear any of your favourite shops, garden centres or retailers who you think might be interested in stocking my products. Send me a message- I'd be over the moon to discuss this.

Yes, I love helping businesses and companies create a gift for their employees or 'Mental Wellbeing' gardening packs. Send me an email with the quantity and timings and I'd be delighted to send you a quote.

Absolutely! Seeds can be grown in any space, pots, balconies or small gardens. You will need to look at each seed type to ensure it suits where your space for growing is, for example, if you have a North facing and extremely shady spot then some of the seeds may not be suitable as they need full sunlight to thrive. Send me a message if you're not sure- I'd love to help choose you the right products for your garden. Contact me